Category: General

  • Legal and Contractual Mandates for Georgia Medicaid Programs

    Disclaimer: This summary is provided for informational purposes only and does not constitute legal advice. The laws, regulations, and contractual terms discussed are subject to change. If you are affected by the 2026 Georgia Medicaid transitions, we strongly recommend consulting with a qualified attorney to review your specific situation.

    Federal Laws

    42 CFR § 438 establishes the core rules for Medicaid managed care nationwide. Key mandates include:

    • Medical Loss Ratio (MLR): CMOs must generally maintain an MLR of at least 85%, meaning 85 cents of every dollar must go toward medical care rather than administrative costs or profits.
    • Network Adequacy: States must set and monitor “time and distance” standards to ensure enrollees can access primary care and specialists within a reasonable travel time.
      • Routine primary care and OB/GYN: a maximum 15-business-day appointment wait time, and 10 business days for outpatient mental health.

    State Laws

    Georgia Code Title 33, Chapter 21A (The Medicaid Care Management Organizations Act) defines the legal requirements for Care Management Organizations (CMOs) in the state

    • Prompt Payment Standards: Under O.C.G.A. § 33-21A-9, CMOs must process “clean claims” within strict timelines or face interest penalties.
      • Electronic Claims: 15 days
      • Paper Claims: 30 days
    • Mental Health Parity: § 33-21A-13 mandates that coverage for mental health and substance abuse disorders must be on par with physical health coverage.
    • Emergency Services: CMOs are required to reimburse for emergency medical screenings and stabilization services without prior authorization.
    • Network Adequacy:
      • Routine PCP Visits: Must not exceed 14 calendar days.
      • Adult Sick Visits: Must not exceed 24 clock hours.
      • Specialists: Must not exceed 30 calendar days.
      • Mental Health (Routine): Must not exceed 14 calendar days

    Contractual Terms

    The Medicaid State Plan: This is the formal contract between Georgia and the federal government that describes how the state administers its program, including reimbursement methodologies.

    DCH-CMO Contract: These five-year contracts (with renewal options) contain specific performance metrics.

    • 90% Access Rule: Georgia requires that at least 90% of members in every county have access to a provider within specific time and distance standards.
      • Distance
        • Primary Care: 30 minutes / 30 miles from home
        • Specialists: 45 minutes / 45 miles from home
      • Time
        • Emergency Care: Immediately upon presenting
        • Urgent Care: Within 48 hours of presenting
        • Standard Care: Within 21-30 days of presenting

    Participating Provider Agreement and the Care Management Organization Contract

    What to do in cases of noncompliance?

    What if a patient is unable to get care within the time and/or distance requirements due to access noncompliance?

    This exquisite compilation showcases a diverse array of photographs that capture the essence of different eras and cultures, reflecting the unique styles and perspectives of each artist.

    What if a Medicaid CMO held my payment until I signed a new/replacement contract?

    This exquisite compilation showcases a diverse array of photographs that capture the essence of different eras and cultures, reflecting the unique styles and perspectives of each artist.

    What if I am out-of-network with the CMO?

    This exquisite compilation showcases a diverse array of photographs that capture the essence of different eras and cultures, reflecting the unique styles and perspectives of each artist.

    What if I provided emergency services?

    This exquisite compilation showcases a diverse array of photographs that capture the essence of different eras and cultures, reflecting the unique styles and perspectives of each artist.

    What if a CMO reduced the rates listed in the Provider agreement?

    This exquisite compilation showcases a diverse array of photographs that capture the essence of different eras and cultures, reflecting the unique styles and perspectives of each artist.

    What if a CMO involuntarily cancelled my Provider agreement?

    This exquisite compilation showcases a diverse array of photographs that capture the essence of different eras and cultures, reflecting the unique styles and perspectives of each artist.

  • 2026 Georgia Medicaid Changes

    Medicaid Provider Reimbursement Rate Cuts

    Major private insurers managing Georgia’s Medicaid plans have announced substantial cuts to provider reimbursement rates, sparking concern among healthcare advocates and providers.

    • Managed Care Company Actions:
      • CareSource notified providers in late March 2026 that it would cut reimbursements to 80% of the standard Medicaid fee schedule, effective May 11, 2026.
      • Peach State Health Plan issued similar notices with the same rate cut (to 80% of the fee schedule) effective May 15, 2026.
    • Stated Justification: Both companies cited a need to contain rising costs and support “sustainable program operations” as demand for services grows.
    • Specific Service Reductions: CareSource implemented a “Multiple Procedure Payment Reduction” for therapies (physical, occupational, and speech) effective February 1, 2026, which reduces reimbursement for subsequent procedures on the same day to 90% of the paid allowance.

    Provider Contract Terminations and Shifts

    A massive “shakeup” in Georgia’s Medicaid contract landscape is currently in legal limbo, which will lead to the eventual termination of contracts for several longtime insurers.

    • The Contract “Shakeup”: The Georgia Department of Community Health (DCH) intended to replace two longtime insurers, Peach State Health Plan and Amerigroup, with three new providers—Molina Healthcare, UnitedHealthcare, and Humana.
    • Current Status: As of April 2026, major changes to the program have been delayed for one year due to a lengthy legal battle and contract dispute between the incumbent insurance companies and the state.
    • Incumbent Protests: Both Peach State and Amerigroup filed protests against the state’s decision to award contracts to the new bidders, arguing the selection process was unfair. The outcome of these legal battles will determine exactly when current provider contracts will officially terminate in favor of the new CMOs. 

    Related Budgetary & Policy Changes

    While some rates are being cut by private insurers, the official state budget for Fiscal Year 2026 (FY26) includes some modest, targeted increases.

    • Targeted Rate Increases: The FY26 budget includes approximately $23 million in state funds to support rate increases for specific areas, including emergency medical transportation, autism therapy for children, and primary care.
    • Directed Payment Programs: On March 4, 2026, the state received approval for $4.5 billion in State Directed Payment Programs (DPPs), aimed at supporting teaching and private acute-care hospitals to stabilize funding for critical services.
    • Administrative Errors: In early 2026, a technical error caused some members and providers to receive incorrect termination notices; the DCH has clarified these were system errors and that affected cases would be retroactively reinstated. 
^